Cookie Policy
Kaplan is committed to maintaining the privacy of your personal information. If you would like to find out more about how we handle the information we collect, please see our privacy policy.
What is a cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Cookies do lots of different jobs, including letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.
Most websites you visit will use cookies to improve your user experience by enabling that website to “remember” you, either for the duration of your visit (using a “session cookie”) or for repeat visits (using a “persistent cookie”).
What cookies do we use?
On our accommodation booking portal, we do not store any information that would, on its own, allow us to identify any individual users without their permission.
StarRez cookies
* Type of cookie: Necessary
* Data collected and why: StarRez collects necessary cookies to ensure the smooth running of the booking portal. These include cookies to optimise server performance and those to keep you logged in. Without these cookies, the site would not be able function and so they are essential. Find out more about StarRez’s privacy policy.
* Expiry range: The duration of the session
Google Analytics cookies
* Type of cookie: Performance
* Data collected and why: Google Analytics stores IP addresses anonymously on its servers in the US. Neither Kaplan nor Google associates your IP address with any personally identifiable information.
These cookies enable Google to determine whether you are a returning visitor to the site and to track the pages that you visit during your session. Find out more about Google cookies.
* Expiry range: Up to 2 years
LiveChat cookies
* Type of cookie: Functional
* Data collected and why: We use LiveChat on our site to enable real-time customer support. This cookie will anonymously track usage information to deliver a personalised experience. Personal information is only collected and stored when voluntarily inputted by the user. Find out more about LiveChat cookies.
* Expiry range: Up to 3 years
How can you disable cookies?
Performance and Functional cookies
You may refuse to accept cookies from this website at any time. Doing so will protect your privacy, however, it will also prevent the owner from learning from your actions and creating a better experience for you and other users. In addition, some features, such as LiveChat will not function.
Performance and functional cookies are set only after you give us permission to use them. You can reject or allow these cookies below.
Browser settings
You can find out more about how to disable cookies on your browser on the browser privacy pages by following the links below. Please note, however, that if you switch off ALL cookies, including those that are necessary for the booking portal to operate, it will likely make booking impossible.
Google Chrome: https://www.google.com/chrome/browser/privacy/
Mozilla Firefox: https://www.mozilla.org/en-US/privacy
Internet Explorer: https://windows.microsoft.com/en-gb/windows/change-internet-explorer-privacy-settings#1TC=windows-7